Zurich Insurance (Hong Kong)

Service Upgrade Notice

To provide a smoother experience, starting from 27 June 2025, we will discontinue the EziNet and transition fully to our OneZurich customer portal. By logging into OneZurich, you can continue to view your policy details and make fund switches.

Here's how you can get started:

Go to customer.zurich.com.hk/login to register or log in to OneZurich
Select your policy
Click on "View More Policy Detail" to continue viewing your policy details or making fund switches

Click here to register or log in to OneZurich now to enjoy a better experience!

Don't hesitate to contact us if you have any problems. We're always here to help.

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Forgot user ID/password? Please email us at service@hk.zurich.com with your contact method and preferred contact time or contact our Customer Care Team at +852 2968 2383. Hotline available during 9:00 a.m. - 5:30 p.m., Monday to Friday (except public holidays).

I have read and understood the Terms and Conditions pertaining to the services.
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Attention: Please note that instruction over the internet may be subject to interruption, transmission blackout, delayed transmission due to internet traffic, or incorrect data transmission due to the public nature of the internet. Zurich Insurance (Hong Kong) cannot assume responsibility for malfunctions in communications facilities not under our control that may affect the accuracy of timeliness of messages you send.

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